The 12348 website was launched by Ministry of Justice in May 2018, and has seen 170 million log-ins, and more than 6 million registered users, with about 700,000 cases being handled online and around 5 million inquiries made, according to a press conference held by the ministry Monday.
A total of 922 people, including lawyers, notaries and legal aid workers, were selected by the ministry to form a team which aims to offer timely and authoritative legal services to the public through the website.
The website on Monday also launched an English channel, a new page to offer legal assistance for migrant workers and a map of legal service institutions across the country.